Company FAQ
Find quick answers to frequently asked questions about our services, procedures, and operations.
1
How long is the wait time to get my prescription?
Wait times vary depending on the complexity of the prescription, but we always strive to fulfill them in under 20 minutes.
2
Does Apotek MTM accept BPJS health insurance?
Yes, we serve BPJS Kesehatan patients in accordance with the procedures and provisions applicable at our partner health facilities.
3
Can I consult a pharmacist online?
Absolutely. We provide telepharmacy services where you can consult about medication usage through our official WhatsApp.
4
Is home delivery available for medicines?
Yes, we provide home delivery services specifically for the Greater Jakarta area. Contact us via WhatsApp for more information.
